For deliveries within the UK:

Standard delivery charge is £9.99

Before 12:00 charge is £14.00

Before 10:30 charge is £24.00

Saturday delivery charge is £24.00

For deliveries to Ireland:

Delivery charge is £18.00

You can order until 16:30 for next day delivery (UK Only).

For deliveries within the UK:

Delivery is to be expected the very next day if an order is placed before the cut off time (16:00).

If placed on a Friday, there is an option of Saturday delivery which will incur an additional charge of £24.

If placed on a Saturday, delivery is to be expected the following Tuesday.

For deliveries to Ireland:

Delivery is to be expected within 2 days from placing the order of £18.

If placed on a Friday, delivery is to be expected the following Tuesday.

If placed on a Saturday, delivery is to be expected the following Wednesday.

Tracking an order is just a phone call away! Just give us a call and one of our friendly team members will track the order for you.

You can cancel or amend an order by contacting the sales department via phone or email by 16:00 on the day the order is placed.

Fill in your details in our Request a Catalogue form and you will receive a catalogue within 2 to 3 working days via post.

Fill in your details in our Credit Application form. Once received, the application will be processed within 2 working days.

Email or call our returns team to obtain an RMA number.

Fill our RMA Form and submit or download or RMA Form CLICK HERE to download and fill

Place the form with the item that needs to be returned.

Send the goods back to our office at the following address: G-Tec Distribution Ltd, G-Tec House, 35-37 Whitton Dene, Hounslow, Middlesex, TW3 2JN, UK.

Your return will be processed and a member of the returns team will contact you.

Yes, we ship internationally, for more information please click here

For international shipping, please contact us on export@gtecsecurity.co.uk or +44 (0)20 8898 9500